At Credit Suisse (Switzerland) Ltd., client confidentiality is the cornerstone of our business. Accordingly, ensuring data security of our clients is a top priority.
While Credit Suisse (Switzerland) Ltd. employs various security practices and measures in order to protect the confidential information of its clients, as the end user, you play an important role in safeguarding against risks such as those related to virus attacks, unauthorized access and fraudulent online transactions.
Below are best practices and guidelines to help you protect yourself and understand your role with respect to the Internet. This guidance is applicable to both retail and institutional clients.
Phishing, the practice of using fraudulent e-mails and copies of legitimate websites to extract financial data and other personal information from unsuspecting computer users, continues to expand in sophistication and customers of financial institutions are increasingly targets of these scams.
Because phishing materials often look genuine and may appear to originate from real people, organizations, institutions, and websites, the following precautions are suggested:
E-mail fraud is a common way that thieves attempt to steal your information. Here are some examples of methods used:
When contacting your financial institution or sender to verify a request for information, use only a phone number that comes from a reliable source (e.g., the back of your bank card, the phonebook, or bank statements).
Credit Suisse (Switzerland) Ltd. will periodically contact clients through different channels such as email and phone, but will never request that the client provide their electronic banking credentials on an unsolicited basis.
Spam messages are targeted, mass-distributed, unsolicited e-mails. These e-mails may contain offers to buy items, attempt to solicit your business, or invite you to visit a website. Unfortunately, while these offers may appear legitimate, many people have lost money responding to offers that are often fraudulent.
Here are some tips to help you avoid spam scams:
Contact Credit Suisse (Switzerland) Ltd. when you notice any suspicious account activity or experience any information security related events.
Please click the respective links below for further information: